Last updated: August 10, 2026
Farwalk Cable respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an inquiry, request a quotation, download product documents or contact us through our online forms, email or phone.
1. Who We Are
This website is operated by Farwalk Cable.
Farwalk Cable provides cable products, technical document support, quotation review and export supply coordination for overseas customers.
If you have any questions about this Privacy Policy, please contact us at:
sales@farwalkcable.com
2. Information We Collect
When you contact us or submit an inquiry, we may collect the following information:
– Your name
– Company name
– Email address
– Phone number or WhatsApp number
– Country or region
– Product or cable type
– Project requirements, drawings, specifications or messages you submit
– Website usage information, such as pages visited, browser type, device information and general traffic data
We only collect information that is relevant to business communication, quotation review, product selection and customer support.
3. How We Use Your Information
We may use your information to:
– Respond to your inquiry
– Prepare quotations or technical replies
– Review cable type, standard, voltage, size, quantity and project requirements
– Provide datasheets, certificates, test reports or other project documents where applicable
– Improve our website, products and customer service
– Follow up on business communication
– Maintain website security and prevent spam or misuse
We do not sell your personal information.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance, understand visitor behavior and maintain normal website operation.
Cookies may help us understand which pages are visited, how visitors reach our website and whether the website is working properly.
If you do not want cookies to be stored, you can adjust your browser settings. Some website functions may not work properly if cookies are disabled.
5. How We Share Information
We may share necessary information only when required for normal business operations, such as:
– Internal sales and technical review
– Quotation preparation
– Export document or logistics coordination
– Website hosting, email service or analytics service providers
– Legal, regulatory or compliance requirements when applicable
We do not share your information with unrelated third parties for resale.
6. International Business Communication
Because Farwalk Cable serves overseas customers, your inquiry information may be processed for international business communication, quotation review, shipment coordination and document preparation.
We take reasonable steps to protect your information during communication and business follow-up.
7. How Long We Keep Information
We keep inquiry and communication records only for as long as needed for business follow-up, quotation review, project reference, legal compliance or normal customer service.
If you want us to update or delete your contact information, please contact us at:
sales@farwalkcable.com
8. How We Protect Your Information
We use reasonable administrative and technical measures to protect information submitted through our website.
However, no internet transmission or electronic storage method is completely secure. Please do not submit highly sensitive confidential information through a public website form unless necessary.
9. Your Rights and Choices
Depending on your location and applicable law, you may request to:
– Access the information we hold about you
– Correct inaccurate information
– Ask us to delete your contact information
– Stop receiving follow-up communication
– Ask questions about how your information is used
To make a request, please contact:
sales@farwalkcable.com
10. Third-Party Links
Our website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices or content of third-party websites.
Please review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is intended for business and industrial users. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.